Hi, info276.

Unusual behavior like this might have been triggered by your browser. To check,  let’s try opening the reconciliation window again on a private window.  You can follow the commands below to start:

A. For Chrome, press Ctrl + Shift + N.

B. For Internet Explorer or Firefox, press Ctrl + Shift + P.

C. For Safari, hold down Command + Shift + N.

If this works out, it would be best to clear your browser’s cache or use a different supported browser. Overloaded files stored in your browser can sometimes affect the program's performance.

Drop by again if you have other concerns. We’ll be around to help.