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Want an expert to help you set up your QuickBooks Online? Find out how: Click here

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MikiD
QuickBooks Team

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Have you tried uninstalling reinstalling the application, peacefulpetscrem?


If not, you might proceed on doing this. You can check this article for steps on how to install the application again: download the QuickBooks Online mobile app. 


If this won’t work, it would be best to reach out to our support team. They can run some test to figure out the root cause and help you fix it. 


Here’s how you can reach out to them:

  1. Click the three dots icon at the top. 
  2. Select Help and chose Help and Support. 
  3. Click Contact us. 
  4. Enter your concern about the display. 
  5. Select Let’s talk and Get a callback. 

Post those questions you have in mind. We’ll be more than happy to help.