Good morning, @athrift.
Thanks for following the thread and sharing your concerns.
In order to have the customer's option unchecked, you'll need to contact our QuickBooks Time Support Team. Our agents are the only ones that have the ability to do so, as they have the right tools to uncheck this option for you securely. You can use the link I've included below to connect with an agent.
Please let me know if you have any questions or concerns. Take care!
