Can you let me know why Tsheets and QBO are not syncing for reporting? I have employees enter time in Tsheets and the information comes over for payroll processing but is only recorded as the full payroll instead of it applying to our cost accounting. For example, customer ABC Company does not show any wages or payroll taxes applied to it. It used to track it for us. however, when Tsheets migrated in March 2021, it stopped reporting.

Please help.

Thanks, SCOCO

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@Jessica_young wrote:

I’m sorry for the confusion here, @AndrewM_CMC.

 

Let me explain a bit here. With QuickBooks Online Plus or QuickBooks Online Elite, projects will import into QuickBooks Time (formerly TSheets). Without QuickBooks Online Plus or Elite, projects are imported but as customers or sub-customers and must be added to projects manually and projects remain separate in the two products.

 

For QuickBooks integrated accounts (QuickBooks Online and QuickBooks Desktop), choose an existing customer or sub-customer from the provided list to use it as a project. To add a new project that is not listed, add that project (as a customer) in QuickBooks first, then import. It will be added as a Customer in QuickBooks Time. So, a project will be associated with a customer from QuickBooks Online, rather than a project from QuickBooks Online. 

 

You can read more about QuickBooks Time project capabilities but checking out this article: Set up and use projects in QuickBooks Time. 

                         

I’m happy to share this feedback with our development team for future changes within the product, and you can always keep an eye on our blog for the newest updates within our Intuit products.

 

Please let me know what else I can help you with, I’m only a post away to answer any questions! Have a great rest of your day.

 

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