Hi there, @rbotts.
Thanks for following the steps provided by my colleague above.
I took a look at your account and saw that you are integrated with QuickBooks Online Payroll, so you won't see the add-ons as described above.
Since your integration is active, you'll need to contact support to have them turn off customer assignments, allowing employees to clock in without selecting a customer. I've included the link to connect with support below.
Let me know if you have any questions or concerns. Take care and have a great day!
