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Replying to:
SashaMC
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Hey akogut-allaround,

 

Thank you for reaching out to the Community! I will like to shed some light on this matter. It sounds like your QB Time account is bundled with payroll. To make changes such as deleting a team member, this would need to be done in QuickBooks Online. Your employee would need to be inactive from QuickBooks Online and then run an import to QuickBooks Time. Here's how to make a team member inactive in QBO:

 

  1. Go to the Payroll menu, then Employees.
  2. Click on the employee's name.
  3. Press Edit Employee or click the pencil icon beside the Employment section.
  4. Go to the Employment tab and change the Status using the dropdown tab and make any other changes.
  5. Hit Done once completed.

 

From here, as mentioned before, import those changes to QuickBooks Time. That should do it! However, if you're not using the payroll bundle with QB Online, let me know so we can continue to troubleshoot.

 

If you have any questions or concerns, my team and I will be here to assist you. I hope you enjoy the rest of your day.

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