Hey there, @DeniseL1. 

It's great to see someone joining in on this thread I can give you some information about archiving a team member to help you get a better understanding and to fix the issue. 

First, let's ensure that you're logged is an the admin. Only the admin can archive a team member in QuickBooks Time. If you're using QuickBooks Online Payroll, there have been some recent updates that change the process of archiving an employee. 

If the problem persists, please gather a screenshot of what you're viewing on your screen when trying the steps so we can take a closer look. 

It's my priority that you're able to get back to running your business as soon as possible. I'll be back around shortly.