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Replying to:
K_Siman
Intuit

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Good morning, @wheelsdj! Thanks for coming to the Community with your question. I'm happy to help you get those fields back. I'm going to direct you to a setting in QuickBooks Online. 

  1. First, sign in to QuickBooks Online as the Admin of the account.
  2.  Click on the Gear icon.
  3. Select Account & Settings.
  4. Click Advanced then select Time tracking.
  5. Click the pencil icon to edit. Here, make sure:
  • Add Service field to timesheets is enabled
  • Make Single-Time Activity Billable to Customer is enabled

Then click Save.

 

After that, go into your QuickBooks Time account and run an import from the QuickBooks menu in the upper right-hand corner. 

 

Please let me know if this fixes the issue. I look forward to hearing from you!

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