Live Chat is crap.  There is no live chat.  It's just an auto program that keeps sending you to worthless information. I've been trying to add a new employee for a week now and still can't get it to work.  I've had nothing but problems since change from TSheets to Time.  I think they changed the name to Time because it's time for me to look else where.  I don't have time to sit here on the phone waiting or typing this message.