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Hey there, GS243.
Happy Friday! I'm happy to clarify here. Within Intuit, you'll need to each have a unique email so the system can differentiate between users! You'll want to update this information within your QuickBooks and run a sync, as well as accounts.intuit.com.
Additionally, to archive an Admin you'll first need to make someone else an Admin, as there has to be at least one Admin in the account. Then this new Admin can get you archived. Here's how you can make someone an Admin within your account:
- Go to My Team.
- Select a team member.
- In the Permissions window, in the Role dropdown, select Admin.
- Save your changes.
Please let me know if you have other questions! I hope you have a fantastic weekend.