Thanks for the update @HyJohn.

It can be frustrating feeling like you are wandering around knocking on doors and not getting any answers. I’m familiar with Fourlane and we value their partnership.

We’d love to help you as well, truly. Our QuickBooks Time support team can help, they can also send you a link to set up an onboarding appointment. This would allow us to help you get your account configured to your companies preferences.

I’m sending you a PM with additional resources. Let me know if you have any questions about them.

We value your business and thanks so much for letting us help.