Hello,

My company has had this issue since November 2020 and every time we contact tsheets (now QuickBooks time), we spend hours chatting or on the phone, and no one knows how to either point me in the right direction or fix this setting for us. It's been almost 6 months of this for us and we need it resolved right away. We ended up having to create a dummy customer for our office staff to track their hours and this should not be the case. I should be able to edit this setting or at least reach someone who can help me figure it out. If anyone knows how to fix this issue, please help.