Hi @drubinoff,

I'll point you in the right direction for support with your concern about the QuickBooks Online (QBO) and TSheets integration process.

Since you stated above that you keep having the same issue, I suggest you contact our TSheets support for assistance. They can investigate this issue further, and find out as to why you keep having it. They can later provide a resolution to the issue at hand. 

Let me know in the comments below if you have other questions about this process. I'll be sure to get back to you.