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schroeder2
Level 5

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Having to do the remove and add seems like a clunky work around for a QBO software glitch. I have spent 4 hours on Friday and an hour this morning trying to resolve the issue. I was told they would run a manual sunc Friday night that should fix the issue, no luck.

 

Tired of trying to help them correct issues with their software. On Friday, I was told if the sync didn't resolve the issue, they would open a ticket on it, and maybe it would get looked at in a few months. 

 

I guess I should have just done like you suggested, delete the entries and re-enter. A royal pain, but if I started my edits with the understanding that QBO doesn't work, then it might be less stressful. 

 

You did mention "copy an invoice." Not sure what you mean or how you do that?

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