Hello @MPS12. Please note that your employees can track their work hours without assigning a specific customer once you already unassigned a customer to all of your employees using a web browser.

After making changes to a customer's settings, your employees will be able to clock in without having to select a customer. However, if your employees aren't still able to clock in, I suggest opting for the synced data option within your QuickBooks Time app settings. Enabling this feature allows your mobile app to recognize any alterations you've made in the web browser.

I'll show you how:

1. In your QuickBooks, click More from the lower right corner of your screen.
2. Select Synced Data to ensure that any edited settings are synchronized.

On the other hand, note that you can also have a clock-in without selecting any customers using the web.

Additionally, QuickBooks Time allows you to manage your team's work hours and productivity efficiently. You can track the time for individual employees or groups using the app.

If you find yourself having more questions about managing your employee's time in QuickBooks Time, drop your insights below. I'll assist you once again. Have a good one.