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Yes, you can make the Customer field mandatory when entering time. We'll have to select the Assign to all team members option to achieve your goal.
Here's how:
For in-depth information about the process, including the instructions to manage job levels, refer to this article: Create and manage jobs or customers for QuickBooks Time.
In case you wish to assign or restrict custom fields and their items or you need further information to complete a specific task in QuickBooks Time, browse through each link for guidance:
Stay in touch if you have additional questions about assigning jobs to team members or other time-related concerns. I'll get back to provide the assistance you need, kris44dad.