I value the troubleshooting steps you've taken to resolve the error, Eric1206. Let me offer guidance to assist you in overcoming this issue.
Given your troubleshooting efforts, I recommend using a different supported browser when logging into your account, as the current version of QuickBooks you're using may be experiencing a temporary malfunction. Additionally, proceed to reset your password within your QuickBooks account. Here's how:
- Visit our sign-in help page.
- Provide your phone number, email address, or user ID associated with your account.
- If you enter a phone number or email address, you'll receive a verification code via text or email. If you enter a user ID, choose your preferred verification method.
- Enter the verification code received or follow the instructions in the message. Additional information may be requested to verify your identity.
- When prompted, reset your password. Alternatively, you can choose to Skip this step.
If the problem continues, it is advisable to reach out to our Chat Support Team for further assistance. Their team is equipped with the necessary tools to start a screen-sharing session, examine your account, and generate an investigation ticket to address this issue effectively.
Additionally, you can customize your settings and enable or disable features to personalize QuickBooks Online according to your preferences.
Return to this if there's anything else you need about managing your QuickBooks credentials. You can count on me for the necessary information and references. Have a good one.
