Hello, @bmyles.

I'm here to help you in syncing your data to QuickBooks Desktop.

Make sure that the payroll item is created in QuickBooks and assigned there before initiating the import. You can refer to this article for detailed instructions: Add or change pay types.

Once that is completed, you can proceed with the following steps to synchronize the data:

1. Open QuickBooks Time and QuickBooks Desktop.
2. Log in to QuickBooks as admin in single-user mode to perform a sync.
3. In QuickBooks Desktop, go to File and select App Management. Then, select Update Web Services.
4. The Web Connector opens.
5. Select the appropriate company file, then select Update Selected.

 Once you confirm that the payroll items have been successfully imported, you can allocate them to the employees by following these steps:

1. In QuickBooks Time, at the top right, select QuickBooks, then Preferences.
2. Select the Payroll Item Mapping Tool.
3. On the Employee Map tab, choose an employee's name.
4. In each hour type column, select one payroll item for each. Selections are saved automatically. Example: Regular time: choose their regular hourly or salary.

Additionally, you can find comprehensive articles about using QuickBooks by visiting our Help Articles page.

If you have any questions, don't be afraid to send a response. I'll be around to assist. Have a lovely day!