Hello there, bdesilva4. I appreciate the detailed information you've provided. I'm here to help you clear out the underage hours.
To resolve this, you'll need to create credit memo for the underage hours to offset the time amount that wasn't consumed.
Here's how:
- Hover to +New, then select Credit memo.
- Complete all the necessary details.
- From the customer dropdown, choose your customer.
- Enter the undertime amount to the Amount field.
- Hit Save and close.
Furthermore, if you've received a payment from your customer, you can record it in QuickBooks to mark the invoices as paid.
I'm still here to back you up if you need further clarification managing your invoices. Feel free to hit the reply button below to enter your response. Best wishes!
