We were with TSheets prior to Intuit buying them out. For the last couple years, the GPS went from spectacular with TSheets to absolute GARBAGE with Intuit. 

I cannot tell you how many times I've called or did the chat feature to figure out what is going on. Turns out Intuit decided to mess with TSheets, but didn't tell anyone they screwed it up. Rather they blame: The phone. The tower. The location. The server. The satellite. Absolutely anything and everything except themselves, where the TRUE blame lies. Intuit has made the GPS worthless. 

Last month I called and asked for a credit since half our employees are not showing, even after: verifying latest app. Device Logs. Uninstall. Reinstall. Verify phone settings. and on and on. I was told we'd see a credit for July. 

Shocker! No credit. Today 5 of 9 employees are not showing. Called QB Time (again) and was told by this person that they cannot offer credits and gave me a link for a form - but the QB Time is NOT an option, so we're essentially paying for NOTHING. 

WE WANT A CREDIT.