Hello, schroeder2. 

It's great to see a new face here in the Community. Let's make sure the preference to mark service items as billable default is checked in your QuickBooks account. Don't worry. It only takes a few easy steps. 

Here's how: 

1. From QuickBooks Time, go to the QuickBooks icon dropdown. 
2. Choose Preferences. 
3. Mark check Service Items and ensure that Require Billable on timesheets is also selected. 

You can always read more on this by checking out this article: Set up and manage custom fields in QuickBooks Time.

Let me know if you have any other questions or need any clarification. I’m here to help anytime.