Hi

Our welcome emails for new staff are simply not sending from QuickBooks time.  Additionally it's very difficult to contact support for this.  Why is it so hard to open a support ticket for such a serious issue which is effecting our business significantly on a daily basis?

Why are you only running chat support on US Pacific time when the support team is clearly off-shore anyway?

Not making sense to me.  Also so many things broken since Intuit took over the platform.  Do you have a desire to keep Australian customers in T-Sheets, or is the intent to scare us all off?