Hello

Our organization is using QuickBooks Online with the Online Essentials plan. However, we couldn’t import data from our 2016 Desktop Pro version into QuickBooks Online Essentials. As a workaround, we directly upgraded from the 2016 Desktop Pro application to QuickBooks Online, but our plan became QuickBooks Online Advanced instead of Essentials.  We’re currently testing the trial version at Advance plan and want to downgrade our plan. Could you please guide us on how to do that?