Hi there, @Lissamoore66.
It's nice to have you in the Community. Allow me to help share some insight about the Pay Now feature in QuickBooks.
When the customers choose the Pay Now button, they pay directly the invoice you created and sent to them. As of now, QuickBooks Online doesn't have an option to send a receipt or notification to the customer after making a payment.
If you wish to print a receipt, here's how to do it:
- Sign in to your QuickBooks Payments account.
- On the homepage, click the Activity & Reports drop-down.
- Pick Transactions and enter a date range, then Search.
- On the list of results, choose the transaction to print.
- Select the Gear icon of the transaction, then View Receipt.
- Hit Print.
You can also visit our Blog to learn what new updates are being released, as well as additional references while working with QuickBooks.
Keep me posted if you need more help with QuickBooks. I'll be happy to help you out. Have a great rest of your week.
