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Replying to:
Dwayne
QuickBooks Team

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Hello GJCrook,

 

Your customers are able to resubmit payments on the same invoice.

 

I'd recommend checking on your end to make sure that there isn't a payment being applied even though it was rejected. ACH payments don't send reject codes right away, so it may still show the status as being paid.

 

Let me know if you have more questions. 

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