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Replying to:
SophiaAnnL
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I know how to correct the duplicate deposit, Sajid_Rahim.

 

This can happen when the deposit is added in the Banking page instead of matching it to the open invoice. You can undo the added deposit to remove the duplicate entry, and then match it to the invoice.

 

Here's how to undo and match the deposit:

  1. Click Banking on the left panel.
  2. Go to the Reviewed tab.
  3. Find the deposit that was added.
  4. Under the Action column, click the Undo link.
  5. Go back to For Review.
  6. Under the Action column, click the Match link. If you don't see this option, click the transaction and select the Find match radio button.
  7. On the list of the suggested matches, find the open invoice and match the deposit there.
  8. Click Save.

Keep in touch if there's anything else you need. I'll be around to help you further.

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