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Replying to:
JayneusR
QuickBooks Team

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Hello there, Yang2.
 

Thank you for following up. I understand how important it is to confirm that your payment was received. Since the transaction is associated with the seller's Merchant Services account, only the seller can directly contact QuickBooks Payment Support to review the transaction details. This policy is in place to ensure the safety and privacy of financial information.
 

I recommend sharing the payment details with the seller so they can follow up with QuickBooks Payments support to confirm the payment status. Please note that payments sometimes take 1-2 business days to fully settle for credit cards or up to 7 days for ACH transfers.
 

Please don't hesitate to reach out again if you need assistance with anything else.

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