Hello, ponyexpress0. 
 
We'd love to help you achieve your goal, but I need some more information to help me get on the same page.
 
Would you mind telling me more about it? Like, what specific issue have you encountered when handling customer payments? Any additional details can help us give you an accurate resolution.
 
I appreciate any details you can provide. I’m looking forward to your reply. Have a great rest of the day, ponyexpress0.