Our company has migrated from QuickBooks Desktop to Online and we have been experiencing issues with our check prints.Our most recent payout was 700 checks and about 50 of them were duplicated. Those 50 duplicate checks even have an assigned check number. We have searched everywhere in Quickbooks Online for history of any of these duplicates, and it shows as if they never existed. We checked reports and audit logs. Everything matches correctly with the amounts. We have verified the amounts with the bank statement as well. Even the original data input of the transactions.We do have a lot of moving parts into this set up, so not sure if it's us or a software issue.

We have the payment amount with addresses and memo notes in a csv that get imported into our add-on (SaasAnt - Mapping Software) that is in QuickBooks Online. They are all set "to be printed".

When the accountant is ready, they pull all the ready to be printed payments and assign the number for the checks. Then they are printed in house.Has anyone had this similar issue or can provide insight?