I understand how this issue has impacted your business workflow, Darci and Jmec. I appreciate all your efforts in following the recommendation above.
Since the issue has persisted since April and despite all troubleshooting steps, I recommend contacting our payments support team for assistance.
This case requires a thorough review by our live experts in a secure environment, specifically regarding the "No payment accounts found" prompt.
If you're using QuickBooks Online, here's how you can get in touch with them:
- Go to the Help icon, then select the Search tab.
- In the search box, type Contact Us.
- Click Contact Us, then select the Callback option to speak with one of our live payment experts.
For QuickBooks Desktop users and for our support hours, please refer to this article: Get Help with QuickBooks Products and Services.
This thread will remain open for any further queries. We're always here to assist both of you.
