The hold on your deposit is a precaution to confirm that everything is in order, Meade.  

While we're reviewing the payment transaction, please know that this doesn’t necessarily indicate any issues. This is a step to safeguard of all parties involved in the payment process. 

When a review is initiated, you'll receive an email containing the specific actions to resolve the issue.
 

To proceed, please check your Inbox or spam/junk folder for an email from us. Once found, follow the instructions provided and submit any required documents, which may include but are not limited to:
 

• A copy of the original invoice you sent to your customer.
• A copy of your bank statements for the last 6 months.
   

Additionally, you can visit the Resolution Center to confirm you’ve addressed all questions from our team and uploaded all necessary documents. Please note that we’ll complete the review within 2 business days.
 

For more details, refer to this article: Learn about funds on hold in QuickBooks Payments.
 

If you haven't received an email, I recommend contacting our Live Support team. They can work with you closely to release your funds.

Feel free to click the Reply button below if you have follow-up questions.