Thanks for confirming that the transactions aren't linked together,
dianem1.

As you mentioned in your original post, an invoice was deleted after a payment was received. It was then recreated, and a separate payment was recorded for the new invoice without deleting the original one.

This is why the invoice shows as paid even though the original payment isn't linked to it. To delete the original payment, open it and click the Delete button. If you don't see the button, press Ctrl + D on your keyboard, and then choose OK.

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