I understand how important it is to ensure your payments in QuickBooks are accurately matched, Matthew. Let me guide you through the steps to resolve this.

To begin, we’ll locate the payments you need to fix by accessing your Merchant Service Center. Please follow the steps given below:

1. Log in to the Merchant Service Center.
2. Select Activity & Reports, then choose Deposits.
3. Use the Dates field to set the date range you’re reconciling.
4. Find the deposit you need to address.
5. In the Fee column, click the deposit to expand and view all associated payments.

Next, compare the deposit details in QuickBooks to your bank statement to identify any discrepancies.

Here's how:

1. Log in to QuickBooks Online.
2. Go to Settings and click Chart of Accounts.
3. Locate the account you’re reconciling, then select View Register.
4. Look for the deposit you need to adjust (it should list System-record deposits for QuickBooks Payments in the Memo column).
5. Expand the deposit details and click Edit to make corrections.

If you need further assistance, don’t hesitate to get in touch.