Quickbook Payroll filed my withholding tax in Q4 of last year. I got a letter from Minnesota State saying there is a discrepancy and I owe them money. Quickbook is responsible for submitting the payments because they take money out of my account when I run payroll. I don't have additional funds for the money the State is asking me to pay since It was already taken out of my checking account by Quickbooks. The state is adding penalties on top of the unpaid amounts. I opened the case several weeks ago and uploaded the letter sent by the state. First no one in customer service knew anything to help me out. I had to ask the state to give me an extension but that has already lapsed. Then someone finally figured out that I need to upload the letter to their case center which I did but no one in customer service after knew anything about the letter. They would ask me about it when the letter was already in the portal .When I told them that they should know about it they told me that they don't have access to the letter because its a separate dept. And to top it off no one in Intuit can help me. They told me to just wait because these resolutions are taking 30-40 days. The extension already expired and the state will try to get the money somehow. Can someone tell me what to do? Also, is this grounds for a lawsuit?