The live help didn't work for me! I spoke with two QBO reps in two chat sessions. The first one left the chat after the first reply. Basically leaving me hanging. The second asked what my goal was and if I was receiving payments from customers. After more explanation of the QBO financing feature, the rep recommended I contact Credit Karma. Basically passing the buck. I scheduled a call. The rep was pretty confused at first, eventually she saw the same issue I'm seeing, no option or link or any indication of financing on the customer facing estimate.

So if you're into wasting time and chasing an issue around in circles and/or explaining the features and functionality of QBO to support staff, then QBO support is for you!