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arcelectric
Level 4

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Amen, I've already suggested this years ago in the FEEDBACK.  I've had guys accidentally charge a customer credit card twice and I catch it the next day so it has to be refunded through Square.  I have to put in in QB payments where it will show as an over payment credit but unlike other credit memos, there is no option to show it as refunded it back to the customer's credit card so that my deposit will balance.  QB will only let you apply it to other open invoices which most customers don't like.  Any credit balance by way of a credit card over payment on a customer's account should be able to show refunded back to the card in order to match our merchant services deposits at the end of each day.  Don't know why this isn't an option. 

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