Hi Grace, your feelings are valid. To ensure that the transactions automatically appear as matches, it's essential to accurately enter the correct description, date, and amount for the bill you've created.

Since you have confirmed that all the details are correct, I highly recommend contacting our customer care team. They can assist you with the bill payment process for any transactions that do not match. I will guide you on how to get in touch with them.

1. Go to the Help icon in the upper right corner. 

2. Click on the Search icon located on your screen.

3. Click on Contact Us.

Once you have matched all your transactions, you can refer to this article to ensure your accounts are balanced and accurate. Reconcile an account in QuickBooks Online.

If you have further questions about matching transactions in QuickBooks Online, don't hesitate to let us know. Reach out to us in the Community. We're here to support you.