Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
CDP_Chris-66
Level 1

Reply to message

Hi, I installed the PayPal Connector app. After seeing it added dozens of unnecessary accounts to my chart of accounts, I immediately deleted it before importing any transactions. All the accounts it added have zero transactions and zero balances. When trying to inactivate the superfluous accounts from my chart of accounts I get this error:

1 account wasn't deactivated

Here are some reasons this might be case:
  • They have a non-zero balance.
  • They're one of the default accounts used in your chart of accounts.
  • They’re being used in an automated workflow.
 

Can someone please help me delete these accounts?

Thanks,

Chris

 

Need to get in touch?

Contact us