You can cancel a scheduled bill payment only before 12 AM on the withdrawal date mentioned in the confirmation email you received after setting it up, Jay. I'm here to assist you in determining why it still appears in the bill payment list.

To ensure that we are on the same page, could you confirm the content displayed on the bills pay payment screen? Any further details would be greatly appreciated.

It would also be beneficial if you could share some screenshots to give us a clearer picture of the issue.

To give you more idea on canceling a scheduled bill payment, you can check out this article: Learn about QuickBooks Bill Pay for QuickBooks Online. It also contains information on how payment processing works.

For guidance on tracking your bills and managing payments, please refer to this article: Enter and manage bills and bill payments in QuickBooks Online.

We look forward to your response, Jay. We want to make sure the payment you canceled will no longer show on the bills pay payment.