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Erika_K
QuickBooks Team

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You've come to the right place, ebo8302. I’m here to provide information regarding the issue of missing tax obligations in the Payroll Liabilities tab in QuickBooks Desktop (QBDT).  

 

There are several reasons why payroll tax obligations may not appear in the Pay Liabilities section. Understanding these factors is crucial for maintaining accurate financial records and ensuring compliance with tax regulations. Here are three primary reasons why your payroll tax dues might be missing:

 

  1. Unpaid liabilities are removed at the Pay Liabilities tab after 18 months from their original due date.
  2. If these payroll taxes are paid, they won't show up as outstanding dues. Once a payment is processed, QuickBooks updates your records to reflect that the obligation is settled.
  3. Unconfigured Payment Frequencies.

 

Since payments for these obligations haven't been processed, you'll need to verify your tax configuration to determine the root cause. I'll guide you on how:

  1. Go to the Payroll Center, click the Pay Liabilities section, and click Manage Payment Methods at the bottom.
  2. From the QuickBooks Payroll Setup window, hit Schedule payments.
  3. Choose a Payment (deposit) method and a Payment (deposit) frequency for all your taxes.
  4. Once done, Finish.

 

Refer to this article for more info: Set up and pay scheduled or custom (unscheduled) liabilities.

 

Additionally, you'll also need to verify payments or adjustments that may have already been applied to your liabilities, as this could explain why old liabilities are no longer visible in the Pay Liabilities section. To do this, go to the Payroll Center and click the Transactions tab. From that point, you can review the lists for Liability Checks, Liability Adjustments, or Year-to-Date Adjustments to find payments recorded during this calendar year or the previous quarter.  


Your financial health is crucial to the success of your business, and
I’m here to support you every step of the way, ebo8302. If you have any further questions or need assistance with your payroll management, please don’t hesitate to reach out to us by leaving a comment below. Thank you once again for your time, and I wish you continued success in managing your payroll and tax obligations.

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