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ebo8302
Level 3

Old Liability Balances Disappeared from Pay Liabilities tab???

We have some old payroll tax liabilities we need to clear up. The amount had been showing under Employees>Payroll>Pay Liabilities, but today when I went to make a payment, the liabilities from that quarter are completely gone. I know they weren't paid off - I can see them on my Payroll Liabilities report, and they show balances when I go into Create Custom Payments.

 

I can create a custom payment for them, HOWEVER it is mandated by the agency that I pay these electronically, something that Create Custom Payments doesn't offer me the option to pay via epayment

I need to get these payments to show up on the Pay Liabilities tab like they were previous. Seriously, they were just there yesterday (Sept 30) and now today (Oct 1) they're missing from the list completely. 

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