We have all already contacted QB asked for assistance and have gotten nothing but this absolutely frustrating response.  QB rolled out a feature, once that feature was adopted they then proceeded to break the feature.  anyone who adopted the feature now has a broken process and Intuit obviously has no intention of fixing it's product, 4 year after introducing the bug.   It is really lame that QB either wont fix it, or at least come clean and admit they have no intention of fixing it.  Continuing to promise an eventual fix and never delivering is just driving people away from your product.