I recognize how relevant adding sales tax rates is in your GoPayment app, Infinite1. Let me point you to the right channel that can help you resolve incorrect tax rates when receiving payments.
As we require to gather information on your account, we're unable to acquire these details since Community is a public platform. I understand you've contacted our support team already, it's best to reach them back again as this will allow them to review your account in a secure environment and conduct further research to resolve this matter.
Here's how to reach them through your QuickBooks Online account:
- In your QBO account, click Help.
- Click the Search tab, and click Contact Us.
- Enter the error message in the description box, and select Continue.
- Start a chat with a support expert.
Furthermore, I'm including these references to guide you in managing payments and their deposit times:
I'll always be around on this thread for any additional queries when managing payments in your account. Stay safe.
