Why do you always put it on the customer to contact the developers, shouldn't you have in-house communications, can't you just forward it, or are you really just trying to make the issue go away.  I agree the new experience totally sucks, and I am having the same issues. I have to open two screens and manually copy from one to the other to update the recurring transaction, before it would just ask. I don't think I even have the option of going to the old experience, what used to take a couple of minutes, now takes 20, and manually copying runs the risk of errors. The new invoice is also painfully slow, I have the fastest internet connection I can get in my area, but it is slow. I click save move to go on and it tells me the invoice isn't saved yet. Once again you have ruined "The experience" I gained nothing from your changes.