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ExPtNEFL
Level 2

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I purposely avoided providing my banking account information with the new update. QB seemed very eager to want to be the middle man in receiving payments from my customers. Now I know why. In spite of tags to “get your money instantly” QB has taken a payment from my customer, even though I didn’t set up an account, and have refused to release my money. Customer service refused to help, let me speak with a supervisor and insisted that the process is out of their control. They are using another party to route my money. It is time to pay payroll with money that I earned and QB feels that they should be the ones to determine when I should get my money. I encourage you to avoid this site before it is too late and you are put in financial hardship by QB. 

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