Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI created a second recurring for a test account while I was on the call, and we noticed at one point that one of the recurring tx was transacting consistently. After the call, I went back to see if the other recurring was transacting, and it was not. I noticed however that there was a CC indicator on the failed one (recurring had been saved with the 'Process credit card' checked) and compared that to the other working recurring, which did not have the CC indicator. I went into the failing recurring tx and unchecked the 'Process credit card' checkbox and saved it. When I used the updated recurring to generate a new receipt, the box was checked anyway, and it was successful. All of my recurring transactions without the checkbox ticked in the template work as expected.