Thanks for following up with the Community, WSCX280.

To verify my understanding, when you've checked in your Merchant Service Center with the steps from my previous post, did you happen to see any records of your recurring sales receipts (which were created successfully) processing their associated payments? If so, what do their statuses show? You should see some type of status, whether a payment is approved, declined, or pending in some way.

In the event you've checked, and see no records at all of them even attempting to process, I've reviewed our ongoing investigations and found a closed one about recurring sales receipts being created, but their associated payments they were configured to process not processing.

Intuit's Product Investigations team left notes on it advising you can fix the issue by recreating, then deleting your failed template.

Here's how:
 

1. Use the Gear icon, then go to Recurring transactions.
2. Locate a template you want to recreate, then click its Edit option.
3. Print or write down any details you'll need to recreate your new template.
4. Return to the list of recurring transactions and hit New.
5. From the Transaction Type ▼ drop-down list, choose a type of template you want to create.
6. Enter any necessary information and be sure to pick Scheduled from your Type ▼ drop-down.
7. Press Save template.
8. Find the failed template and expand its Edit drop-down, then select Delete.

If the new template continues creating your sales receipts, but not processing their associated payments that were configured properly to be submitted for processing, I'd recommend getting back in touch with our Customer Care team directly and referencing the closed investigation's ID number (INV-100257). They'll be able to conduct further research with you and look into reopening our investigation if necessary. When an investigation is reopened to an ongoing status, this enables them to add your account to it as an affected user. If this occurs, you'll receive email notifications about any updates relating to the case.

It also wouldn't be a bad idea to direct the agent you're working with to this thread, so they can read over some of the troubleshooting processes you've already performed. They can perform screen sharing sessions to get a visual of what you're seeing if necessary. You'll have to authorize these screen sharing sessions before they can be initiated.

Please feel welcome to send a reply if there's any questions. Have a lovely Tuesday!