You can remove the Pay invoice button on PDFs in QuickBooks Online (QBO), BizzyBee2024. Let me guide you through the process.
Here's how:
- Open an existing Invoice.
- Click the Manage tab if the invoice panel is not showing.
- Hover over to the Design section and scroll down past the Color, Font, and Template options.
- Toggle off Add payment link to PDF.
If the issue persists, we can do a browser troubleshooting steps. Sometimes, older or corrupted caching files can cause problems in your web browser.
To begin, please log in to your QuickBooks Online account using an incognito window. Depending on your browser type, you may refer to the keyboard shortcuts provided below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same challenges.
If performing the steps above doesn't work, I recommend contacting our support team. Here's how:
- Log in to your QuickBooks Online company.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can also visit this link to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Please feel free to leave a reply if you have any further questions about managing your invoices or any QuickBooks-related concerns. We're available to assist you 24/7.
