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Replying to:
MichaelaS
QuickBooks Team

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I'm concerned about how this situation affects you and your business. I'm here to share insights about the link option, @Altezza.

 

To have this option showing on your end, you can consider first connecting your QuickBooks Payments account to enable the view and send a link to your customer or add payment link to PDF.

 

Here's how you link your QB Payment account:

 

  1. Sign in to QuickBooks Online as an admin.
  2. Click the Gear icon, then select Account and Settings.
  3. Select Payments.
  4. In the Existing Account section, select Connect or Link Merchant Service.
  5. Select the QuickBooks Payment account you want to connect to. Then select Connect.
  6. Review the account info and make sure it's accurate. If everything looks good, click Connect.
  7. Once connected, log out and sign back into QuickBooks Online. The option should now be visible.

 

If you need a guide in taking and processing your customer's payments online, check this article for assistance: Accept electronic customer payments.

 

Let us know if you have other questions about your invoices. We're always here to assist. Have a nice day.

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