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We appreciate you joining here in the thread, Cath. Allow me to add updates or clarifications regarding the Subscriptions and billing tab in QuickBooks Online (QBO).
Instead of the Account and settings, you can locate the Subscriptions and billing tab directly under the Profile column. You can refer to this image for your convenience:
On the other hand, you can also review your subscription by logging in to your Intuit Account. Here's how:
- In your QBO company, click the Profile icon.
- Choose the Manage your Intuit Account link.
- Check your product details under the Products & billing section.
Moreover, you can review this resource for guidance on updating your payment information or resolving related issues within the software: Manage billing, payment, and subscription info in QuickBooks Online.
We're always around if you need further help to locate tabs or performing different business tasks in QuickBooks Online. Please keep us updated on this thread or by posting here in the Community forum.